- Can I keep my existing telephone number?
- Yes. Most businesses forward their existing number to the AI receptionist. We help you set that up during onboarding.
- What languages do you support?
- The website and setup chat are available in English, French, Persian, and Chinese. Tell us during setup which languages your callers need — we configure greeting and call handling for your business. Public sample audio on this page is English today.
- How long does setup take?
- After you complete onboarding, we configure and test your receptionist. Most businesses are activated within a few business days.
- What happens when I exceed my included usage?
- Additional call minutes are billed at CAD $0.35 per minute. We notify you before overage charges apply.
- How do I cancel my subscription?
- Use the secure billing portal linked in your confirmation email to cancel future subscription billing.
- Will I be able to test it before activation?
- Yes. We complete a real test call before your receptionist goes live. Questions? Email support@sourceb.ca.